Once your unwanted item is delivered back to us, processing the return may take up to 3 working days.
During busy periods it may take 21 days to process your return, please contact our customer service team if this applies.
You will be emailed a refund confirmation to inform you that a refund has been issued. The amount will be debited back to the same payment method used for the order, within 1-5 working days from issue. If a refund confirmation is not received within 5 working days from delivery, please contact our customer service team at firstname.lastname@example.org stating your order number, returns tracking reference and the item/s returned.