Can I exchange an item in my order? Permanently deleted user March 11, 2022 11:41 Updated Follow We do not provide exchanges. Please view our returns policy if you hold an unwanted item. Please contact the customer service team on firstname.lastname@example.org if you need any help with your return. Related articles How can I get in contact with your customer service team? What is the returns policy? Do you refund my delivery charge? How does returns work when using Klarna’s buy now pay later? What address can I use to send my unwanted items back to you? Comments 0 comments Article is closed for comments.