HOW DOES YOUR STANDARD UK DELIVERY WORK?
The standard UK delivery service ensures that you receive your order within 2-3 working days from dispatch. This shipping method is a Royal Mail tracked and signed service and costs £2.49 per order.
You will receive a dispatch email within 24 hours from the collection, which will provide the tracking information, so that you can follow your parcels progress.
If no recipient is present to sign for the parcel, the courier will leave a calling card and your parcel will be delivered to a neighbour or will be held at the delivery office, awaiting a collection or instructions for a re-delivery.
If no card is left please contact our customer services team so that we can quickly investigate.
After 18 days of holding the parcel, Royal Mail will return the parcel back to us. We will contact you upon receipt of the parcel.
Royal Mail may not be able to deliver within the expected time-frame if severe weather conditions occur.